Frequently Asked Questions

We've collected some of the most common questions we get about the Thoughtpost chatbot platform. You can find more answers about our platform at our support site.


Thoughtpost is our platform for creating chatbots for businesses. We make it easy for you to add a chatbot to your page to assist with customer interaction, answering questions, and engaging your audience with interesting content.

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At this time, customers can participate in our closed beta process. At the end of our beta program, we will be announcing our pricing plans, with different monthly subscription rates based on your needs and audience.

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We currently support Facebook Messenger, Twitter direct messages, Amazon Alexa, SMS, and browser-based web chat, but we have plans to support other messaging platforms like Slack in future releases.

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A chatbot is a program that uses a conversation to interact with users. It could be on Facebook, or texting, or Slack. It could range from a simple set of menus to a rich AI based conversation.

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There's actually a lot of code involved, the nice thing is, you don't have to write it. We create a platform and set of APIs to handle the hard stuff, you get to build your chatbot using templates, your data, and your personality. And if you really want to code, contact us about becoming a partner and getting access to our bot editor and platform.

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